Shipping policy
Shipping Policy
1. Same / Next Day Dispatch
We move fast so you can get your fuel. All orders are processed the same day or the next business day.
2. Shipping Fee's / Times
- Shipping Fees: Calculated and shown directly at checkout.
- Delays: Delivery times can sometimes be affected by postal carriers or customs. Our average delivery times within EU are 5 - 12 days.
3. Tracking
You will get a tracking link via email within 24 hours of shipment. Use this link to track your order with your tracking number: https://parcelsapp.com/en/tracking.
Keep in mind SHOP APP SHOWS WRONG TRACKING
4. Customs
PuckerFuel is based in Luxembourg. Any customs fees, tariffs, or local taxes applied after shipping are the responsibility of the customer.
5. Wrong Addressing
- Check Your Address: If a package is returned to us due to an incorrect address, you will need to pay for re-shipping.